Ying Ying Liu // UX Designer

Heart Failure Device

HEART FAILURE DEVICE

Early stage hardware medical device for at-home monitoring of heart failure patients

 


Verily //
2021-22
Hardware UX, mobile UX, on-device UX, product strategy, illustration

 

My Role
As design lead for a 5-person team, I drove UX for the patient experience (physical usage, training, measurement flow, and interaction models for custom UI/OS).

I led workshops designing form factor and user affordances, built Figma-to-hardware prototypes, and collaborated with engineers to guide hardware requirements.

The Challenge
Device operation was complex and unforgiving of human error. Early stage physical form factor frequently evolved, and user experience along with it.

How might we translate complex device operation into a simple, repeatable, user experience for older adults with physical and cognitive limitations?

The Outcome
Proven technical feasibility via a user-friendly, end-to-end device experience, combined with an intuitive physical form factor.

 
Heart being monitored at home

Details under NDA.